Refunds & Returns
At Just Cooking, we aim to provide the best possible experience. Below are our policies for refunds and returns:
Classes & Bookings
Cancellations
- Full refunds are available for cancellations made at least 21 days before the class.
- Cancellations with less than 21 days’ notice will forfeit the deposit. Alternatively, the deposit can be transferred to another class.
No-Show Policy
- Refunds cannot be provided for missed classes. However, you may send a friend in your place.
Gift Vouchers
- Vouchers are non-refundable and must be used within 12 months of purchase.
- Vouchers can only be redeemed for the specific service or product listed.
Products
- If you believe a product you received is faulty or damaged, don’t hesitate to get in touch with us within 7 days of delivery at info@justcooking.ie.
- Refunds or replacements will be processed after an assessment of the issue.
Cancellation by Just Cooking
- If we cancel a class due to unforeseen circumstances or a lack of minimum participant numbers, you will receive a full refund or the option to reschedule.
For any questions or assistance, don’t hesitate to get in touch with us at info@justcooking.ie or call 066 979 3660.